Terms and Conditions - Furnishing Orders
Payment in full or a deposit is required to secure order. A payment of your Furnishing invoice indicates acceptance of these Terms and Conditions.
o Where a deposit has been paid, the balance of individual items is to be paid prior to their delivery.
o ‘In stock’ items are required to be paid in full to secure stock.
Colours can vary slightly between batches, this is not a fault and is unable to be controlled by the Designer or Supplier.
All custom items, including soft furnishings, furniture and framed artwork, are a final sale, no cancellation, no returns accepted after payment has been received.
When required, our suppliers may agree to hold onto your purchased item until you are ready to receive it. We will confirm if this is possible in writing.
If shipping arrangements of your order are changed after we have agreed the details and cost, then shipping variation charges may apply.
Once your custom order has been confirmed and proceeded to supplier ordering, any request for changes must be sent in writing. We will do our best to assist to help but cannot guarantee that changes can be made. Variations agreed to will incur additional costs.
Individually hand made and hand woven items are subject to variations such as size and colour, which are not considered faults or defects. A 3% size variation on rugs is possible.
Shedding of loose fibres with new rugs is normal. Shedding will diminish with regular vacuuming, typically within three to six months.
All delays by Suppliers are not the responsibility of Meredith Lee. Arrival dates are estimates provided by the supplier and may change.
Title to these goods shall not pass until payment has been received in full for this invoice as well as all other amounts owing by you.
Refunds will not be given except where required by law.
Should you receive an item that is faulty or damaged, please contact us immediately by emailing admin@meredithlee.com.au